7e7711's Privacy Policy

What Information We Collect

2.1 Information You Provide Directly

When you create an account on 7e7711 or use our services, you voluntarily provide the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only accounts for persons aged 21 and above are approved)
• Email address
• Mobile number
• Payment method details (bKash, Nagad, Rocket account numbers)
• Documents submitted for identity verification (national ID card or passport)
• Username and password

2.2 Information Collected Automatically

When you visit or use 7e7711, the following technical information may be collected automatically:

• IP address and device identifier
• Browser type, version, and operating system
• Time and duration of site access
• Pages visited and click patterns
• Data collected from cookies and similar tracking technologies
• Transaction history and information related to gaming activity

2.3 Information Received from Third Parties

In some cases we may receive limited information about you from payment processors (bKash, Nagad, Rocket) or identity verification service providers. This information is used solely to verify your account and ensure secure transactions.

Purpose of Using Your Information

7e7711 uses your personal information for the following legitimate purposes:

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To keep gaming, betting, and other entertainment services running.
• Financial Transactions: To process deposits and withdrawals and to maintain transaction history.
• Customer Support: To resolve your issues and answer your questions via 24/7 live chat and email.
• Age and Identity Verification: To ensure compliance with the 21+ age requirement.
• Security and Fraud Prevention: To detect and prevent illegal activity, money laundering, and fraud.
• Responsible Gaming: To identify unusual playing patterns and provide you with support.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To analyze user experience and improve the platform.
• Communication: To inform you about important updates, policy changes, or account-related matters.

Disclosure and Sharing of Information

7e7711 may disclose your personal information in limited circumstances and only in the following cases:

4.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket), identity verification services, and technology service providers may access limited information to perform their specific functions. These providers operate solely under our instructions and are contractually bound to keep information confidential.

4.2 Legal Obligations

If it is necessary to disclose information due to legal proceedings, government directives, or court orders, 7e7711 may provide information in compliance with applicable law.

4.3 Security Purposes

Information may be shared with relevant authorities to detect and prevent fraud, money laundering, or any other illegal activity.

Cookies and Tracking Technologies

The 7e7711 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us improve our services.

5.1 Types of Cookies We Use

• Essential Cookies: Required for login sessions and security; disabling these will prevent the service from working.
• Functional Cookies: Used to remember your preferences (language, settings).
• Analytical Cookies: Help analyze site usage to improve our services.

5.2 Cookie Controls

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may cause some 7e7711 services to not function properly.

Data Security Measures

7e7711 applies industry-standard security measures to ensure the safety of your personal information. Our security framework includes:

• SSL Encryption: All data transmission between your browser and our servers is encrypted using SSL technology.
• Password Hashing: Your password is never stored directly; it is stored using a strong cryptographic hashing method.
• Access Controls: Only authorized personnel may access your information, and only on a limited, need-to-know basis.
• Regular Security Reviews: Our systems undergo regular security testing and updates.
• Firewall and Intrusion Detection Systems: Active monitoring systems are in place to prevent unauthorized access.
• Data Backups: Regular backups are taken to reduce the risk of data loss.

6.1 Data Retention Period

We retain your personal information for as long as your account is active or as needed to provide services. Certain information may be retained for a period specified by law in order to meet legal obligations.

Your Rights and Controls

As a user of the 7e7711 platform, you have the following rights regarding your own personal information:

7.1 Right of Access

You may find out at any time what information we hold about you. To do so, please contact our support team.

7.2 Right to Rectification

If any information stored in your account is incorrect or incomplete, you may request that it be corrected. Many details can be updated directly from your account settings.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, if there is a legal obligation, an active dispute, or an ongoing investigation, it may not be possible to fulfill this request in full.

7.4 Right to Object to Processing

In some cases, particularly regarding marketing communications, you may object to the processing of your information. We will evaluate your request within a reasonable time.

7.5 Right to Close Your Account

You may request to close your 7e7711 account at any time. Upon closure, your personal information will be retained for a specified period as required by law, after which it will be securely deleted.

To exercise any of the above rights, please contact our support team via live chat or email.

Provisions Relating to Third Parties

7e7711 uses various third-party services such as game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming, and others) and payment gateways. These providers may have their own privacy policies.

If you use any third-party website or service outside our platform, the privacy policy of that provider will apply. 7e7711 is not responsible for the data protection practices of third parties.

Payment processors (bKash, Nagad, Rocket) maintain their own security standards. We only transmit to them the limited information necessary to complete transactions.

Child Protection Policy

7e7711 strictly does not provide services to persons under the age of 21. This platform is for adults aged 21 and above only.

We do not knowingly collect or process personal information from any person under the age of 21. Age is verified at the time of account registration, and identity documents may be requested in cases of doubt.

If you are aware that a minor is using our platform, please notify us immediately. Such accounts will be closed without delay and the related information will be securely deleted.

Policy Changes and Updates

7e7711 may review and update this Privacy Policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:

• By displaying a prominent notice on the website.
• By sending a summary of the changes to your registered email address.
• Requesting acceptance of the new policy at the time of login.

If you continue to use the platform after the changes, you will be considered to have accepted the updated policy. The date of each revision is noted at the top of this page as "Last Updated".

Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, you can contact our support team:

• Live Chat: Instant support is available 24/7 via live chat in Bengali.
• Email: [email protected] — We generally try to respond within 24 business hours.

When submitting a request to exercise your privacy rights, please provide the information required to verify your account. We will carefully review each request and respond within a reasonable time.